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Poster: fiveplustwo Date: Sep 1, 2012 11:19pm
Forum: faqs Subject: Email Changed and Forgot Password


I imagine I'm likely screwed, but I've forgotten the password to my older account. This was my old college email account and they have since moved me over to a different alumni email address, so I can no longer receive password reset emails. Is there some way I can prove that I'm the owner of this account and get my password reset, or the email address of that account changed?

I've been posting episodes of my radio show here: for a long time and would rather not have to start all over. Or if that item can get ownership switched over to this account somehow, that would be nice.

Thanks for any help.

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Poster: Jeff Kaplan Date: Sep 2, 2012 10:50am
Forum: faqs Subject: Re: Email Changed and Forgot Password

hi. a couple of things:

1. if you can remember your old email address send a request to to have the old item moved to your new account email. include the old email to verify that the item is yours.

2. we recommend that item pages not exceed 10GB total or they may break in the future. your item is currently 20GB. if you want to add any new files you should start a new item page.